Your Privacy Rights
The Shelbourne is committed to protecting your privacy and treats all personal data entrusted to us with the highest degree of security and confidentiality.
Statement of GDPR Compliance
All data is gathered and processed in accordance with data protection legislation, including the EU’s General Data Protection Regulation (GDPR), effective May 2018, and future implementing legislation in Ireland.
Identity of Data Controller
The Shelbourne operates as a Data Controller, determining the purposes and means of processing personal data. The Shelbourne can be contacted during normal business hours, Monday through Friday except holidays, by emailing guestservices@theshelbourne.com.
How Data is Collected on Our Website
Personal data is collected on our website in the following ways:
Names and email addresses are collected via the Newsletter when users input these details in order to receive announcements, updates and special offers regarding The Shelbourne activities.
IP addresses, browser types, domain names, access times and referring website addresses are collected via cookies, which are stored in users’ web browsers.
How We Use Cookies
Cookies are used on this website in order to improve the visitor experience in accordance with normal practice. When visiting the website, you are given the opportunity to consent to this use via an onscreen pop-up. If you do not wish to consent to this use, consider disabling cookies in your browser settings.
How Your Data is Used
The Shelbourne uses personal data for the purposes of communications, improving the user experience on our website, marketing and processing payments.
Personal data is held and processed until such time as you communicate to us in writing that you wish for it to be removed.
The Shelbourne never sells or rents personal data to any third parties and will not share your personal information with an unauthorised third party without your consent unless required to do so by law.
Your Rights
You have many legal rights when it comes to the personal data you provide. These include the right to withdraw your consent at any time, to know what data is being held about you, to request the removal of your personal data from all The Shelbourne records and to have this action completed in a timely manner, to object to certain processing of your data, to restrict how your data is used and to lodge a complaint about the handling of your data with a supervisory authority.
You may exercise any of these rights by submitting a written request to The Shelbourne at guestservices@theshelbourne.com.
You can also automatically unsubscribe from our email newsletter at any time by selecting the ‘unsubscribe’ option at the bottom of any The Shelbourne email newsletter.
Data Breach Policy
The Shelbourne takes the necessary measures to ensure your personal data is protected including encryption, password protection and physical safeguards. In the unlikely event of a significant data breach, Ireland’s Data Protection Commissioner and all affected individuals will be notified within the required legal time frame.
Other Matters
The Shelbourne reserves the right to make amendments to this Privacy Statement at any time without notice.