ADA Website Conformance

At The Shelbourne we are committed to providing an excellent online experience for all our guests – including those with hearing, vision, and other disabilities.
To ensure this, The Shelbourne strives to substantially conform with Level AA success criteria of the Website Content Accessibility Guidelines (WCAG) 2.1 . Our website is designed, developed, and maintained in accordance with these guidelines, including regular testing.

If you have any difficulty, questions, or would like to report any issues related to the accessibility of our website, please contact us at guestservices@theshelbourne.com or +353-1800-409-929.

Compliance Status:

While this website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, there are areas that require further improvement.

Non-accessible Content:

Some documents are published in PDF format, which may pose accessibility challenges for individuals using assistive technologies.

Testing Procedures:

To ensure the accessibility of theshelbourne.com, we adhere to WCAG level AA guidelines. Our evaluation methodology includes comprehensive accessibility audits conducted on every page of the website, employing tools such as Axe DevTools, Axe Monitor, Sa11y, https://www.webaccessibility.com/, and https://achecker.achecks.ca/checker/index.php.

Efforts to Enhance Accessibility:

We are instituting mandatory photo-descriptions on theshelbourne.com and conducting regular spot-checks on images across all website pages on an annual basis.

Feedback and Contact Information:

If you encounter any accessibility issues not addressed in this statement or believe we are falling short of accessibility requirements, please contact us at guestservices@theshelbourne.com or +353-1800-409-929.

Complaint Resolution:

Should you remain dissatisfied with our response, you have the option to escalate your complaint to the Ombudsman under the Disability Act.